You’re in complete control of your subscription – while you’re automatically sent refills of your prescription for your ease and convenience, you can pause or cancel them at any time.
👉 You can also unsubscribe/pause your repeat prescription for 1, 2, 3 months or indefinitely via the following steps:
- Sign in to your account.
- Go to Treatments page and click on ‘More details’.
- Click ‘Edit’ on Automatic refill section.
- Click ‘Continue’ on the option page which follows.
- Select reason for unsubscribing and click continue.
- On the next page, select how long you wish to unsubscribe and select Continue.
- On the next page, tick Accept Restrictions and click Continue.
- You will then see a confirmation page confirming that you have unsubscribed from your subscription.
Please note that we're unable to cancel a delivery once your order has been despatched.